// responsible_gaming.policy — 98ab

Play Smart. Stay in Control.
Bet Responsibly at 98ab.

At 98ab, we believe cricket betting, casino games, and slots should always be a source of entertainment — never stress. Our responsible gaming framework gives every Pakistani player the tools, knowledge, and support to keep gambling fun, safe, and within limits they set themselves.

21+
Minimum age
required to play
24/7
Support team
always available
PKR
Deposit limits
in local currency
Self-exclusion
always available
⚠️

Important notice: Gambling is intended for entertainment purposes only. It carries financial risk and is not a reliable source of income. If you or someone you know is struggling with gambling, please contact the 98ab support team immediately via live chat. 21+ only. Please gamble responsibly at all times.

Our Commitment to Safe Gambling

98ab is Pakistan's leading online cricket betting and casino platform — and with that position comes a genuine duty of care. Responsible gaming is not a checkbox for us. It is a core part of how 98ab operates, reflected in the tools we build, the checks we enforce, and the support we make available to every player around the clock.

We understand that for the vast majority of players in Karachi, Lahore, Islamabad, and Faisalabad, gambling is purely recreational — something to add a bit of edge to a PSL match or a casual slot session. That is exactly what it should be. But we also recognise that for a small number of people, gambling can shift from fun into something harder to manage. It is for those players — and for the families around them — that this page exists.

98ab operates under an internationally recognised gaming licence, and the responsible gaming standards set by that licence are taken seriously at every level of our platform. From mandatory age verification at registration to real-time account monitoring for problem gambling indicators, our systems are designed to catch issues early and give players the means to act on them.

Gambling should never be used to recover financial losses, escape problems, or cope with stress. If you find yourself gambling for these reasons, please use the self-exclusion or cooling-off tools in your account settings, or reach out to the 98ab support team directly via live chat.

The tools described on this page — deposit limits, loss limits, session time limits, cooling-off periods, and full self-exclusion — are all available free of charge to every registered 98ab player. You do not need to explain yourself or justify a request. Simply contact support or use the account settings panel, and the measure will be applied immediately.

Your Responsible Gaming Toolkit

Every 98ab account comes with a full suite of responsible gaming controls — active at any time, applied instantly, and completely free to use.

// deposit_limit
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Deposit Limits

Set a maximum PKR amount you can deposit into your 98ab account on a daily, weekly, or monthly basis. Once set, limits take effect immediately. Increases require a 7-day cooling-off period before activation — decreases apply instantly. A simple, hard stop on how much goes in.

// loss_limit
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Loss Limits

Define the maximum amount in PKR you are comfortable losing within a set timeframe. When your net losses reach your chosen threshold, betting and casino play is paused for the remainder of that period. Resets automatically at the start of each new period you define.

// session_limit
⏱️
Session Time Limits

Set a maximum continuous play session duration — from 30 minutes to several hours. When the limit is reached, you will receive a clear notification and be prompted to take a break. It is easy to lose track of time during a PSL match or a slot run — this tool keeps you anchored.

// cooling_off
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Cooling-Off Period

Take a short break from the platform without committing to a full self-exclusion. Choose a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period your account is suspended for real-money play. Ideal when you feel you need a pause but are not ready for a longer break.

// reality_check
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Reality Check Alerts

Enable timed pop-up notifications that appear during active play sessions to show you how long you have been playing, your net win/loss for the session in PKR, and the option to stop. These gentle reminders keep you informed and in control without interrupting your experience unnecessarily.

// self_exclusion
🚫
Self-Exclusion

Request a full exclusion from the 98ab platform for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During exclusion, your account is closed and you cannot register a new one. This is the strongest responsible gaming tool available and can be activated by contacting support any time.

To activate any of these tools, log in to your 98ab account and navigate to Account Settings > Responsible Gaming, or contact the 24/7 support team via live chat. All requests are processed immediately — no waiting, no questions asked.

Warning Signs to Watch For

Problem gambling can develop gradually. These are recognised indicators that your relationship with gambling may be shifting from healthy entertainment into something that needs attention.

01

Spending more money than you planned on betting or casino games, and finding it hard to stop even after deciding to.

02

Chasing losses — continuing to bet in an attempt to recover money you have already lost in the same or previous sessions.

03

Gambling with money set aside for essential expenses such as rent, groceries, utility bills, or family obligations.

04

Lying to family members, friends, or colleagues about how much time or money you are spending on gambling.

05

Feeling anxious, irritable, or restless when you try to reduce or stop gambling, or when you are unable to access the platform.

06

Gambling to escape problems, reduce stress, manage anxiety, or avoid dealing with difficult emotions or situations.

07

Neglecting work, studies, or important family and social responsibilities because of time spent gambling online.

08

Borrowing money from family, friends, or financial institutions specifically to fund gambling activity.

09

Repeatedly failing to stick to limits or commitments you have made to yourself about how much or how often you will gamble.

10

Feeling that gambling is the only thing that provides excitement, relief, or a sense of control in your daily life.

Recognising even one or two of these signs is enough reason to reach out. Contact the 98ab support team via live chat to discuss the responsible gaming tools available to you. There is no shame in asking — our team handles these conversations with complete discretion every day.

Quick Self-Assessment

Answer these questions honestly with yourself. They are based on internationally recognised gambling assessment frameworks adapted for Pakistani players.

Ask Yourself — Honestly

If you answer "yes" to three or more of the following questions, we strongly encourage you to use 98ab's responsible gaming tools or speak to our support team about your options.

Q_01

Have you ever spent more time or money on gambling than you originally intended to in a single session?

Q_02

Have you gambled with money that was meant for household expenses, bills, or family needs in the past three months?

Q_03

Do you find yourself thinking about gambling frequently during your daily routine — at work, during meals, or before sleeping?

Q_04

Have you ever felt the need to increase your bet sizes to get the same level of excitement or satisfaction from gambling?

Q_05

Have you tried to cut back or stop gambling but found it difficult or unsuccessful on more than one occasion?

Q_06

Has gambling caused tension, arguments, or concern within your family — particularly with parents, a spouse, or close relatives?

Q_07

Do you ever gamble to cope with feelings of stress, loneliness, boredom, or after experiencing a difficult day?

This self-assessment is not a clinical diagnostic tool. It is intended to help you reflect on your own habits. If your answers concern you, please reach out to the 98ab responsible gaming team via live chat — available 24/7, completely confidential.

21+

Strict 21+ Age Verification at 98ab

The 98ab platform is available exclusively to players who are 21 years of age or older. This is not a guideline — it is a hard rule enforced through mandatory KYC (Know Your Customer) verification before any real-money services are activated on a new account.

We take underage gambling extremely seriously. If you are a parent or guardian, we strongly encourage you to use parental control software to restrict access to online gambling platforms. If you suspect that a minor has accessed 98ab, please contact our support team immediately.

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Step 1 — Register Create your 98ab account with your name, date of birth, and Pakistani mobile number.
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Step 2 — Submit KYC Upload your valid CNIC or passport. Our system verifies your age automatically.
Step 3 — Verified Once confirmed as 21+, your account is activated for real-money play in PKR.
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Ongoing Monitoring Suspicious activity patterns that suggest underage access are flagged automatically.

Deposit & Spending Limits Explained

All financial limits at 98ab are denominated in Pakistani Rupees (PKR) and can be configured through your account settings at any time. Here is a breakdown of how each limit type works.

// limit_type // timeframes_available // applies_to // decrease_takes_effect // increase_takes_effect // status
Deposit Limit Daily / Weekly / Monthly All PKR deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Immediately After 7-day review period ACTIVE
Loss Limit Daily / Weekly / Monthly Net losses across all games — cricket, slots, casino, mines, nine Immediately After 7-day review period ACTIVE
Wager Limit Daily / Weekly / Monthly Total bet amounts staked, regardless of outcome Immediately After 7-day review period ACTIVE
Session Time Limit Per session (30 min — 8 hrs) Continuous platform usage time per login session Immediately After 24-hour cooling period ACTIVE
Cooling-Off Period 24 hrs / 48 hrs / 7 days / 30 days All real-money play — account suspended for chosen duration Immediately N/A — expires automatically ACTIVE

Limits apply across all devices and all game types simultaneously — they cannot be bypassed by switching from cricket betting to slots or by logging in from a different device. Contact our 24/7 live chat team to set or adjust any limit right now.

Self-Exclusion — Take a Full Break

Self-exclusion is the strongest responsible gaming tool available. It closes your account for a defined period and prevents re-registration. It is available to every 98ab player, at any time, at no cost.

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Short-Term Exclusion

A 6-month exclusion period gives you a meaningful break from real-money gambling while leaving open the possibility of returning in the future. During this period your account is fully suspended, marketing communications are stopped, and you cannot deposit or play on 98ab.

📅

Medium-Term Exclusion

Choose a 1-year or 2-year exclusion if you feel you need a longer period away. These periods are firm — no early reinstatements are processed regardless of circumstances. Your account data is retained securely and any remaining PKR balance is held safely for your return at the end of the period.

♾️

Permanent Exclusion

A permanent self-exclusion closes your 98ab account indefinitely with no option to reopen it. This is the right choice for players who feel that gambling is causing serious harm to themselves or their families. Any remaining PKR balance will be returned to your nominated payment method within 14 days.

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What Happens During Exclusion

Your account is suspended immediately. All promotional and marketing emails, SMS messages, and push notifications are stopped. Our systems flag your email address and mobile number to prevent re-registration. Attempting to create a new account during an active exclusion period is a violation of 98ab's Terms and Conditions.

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Returning After Exclusion

At the end of a time-limited exclusion (6 months, 1 year, or 2 years), you will be required to complete a brief responsible gaming check before your account is reactivated. This includes confirming that you wish to return and reviewing your responsible gaming settings. No account is auto-reinstated.

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How to Request Exclusion

Contact the 98ab support team via live chat — available 24 hours a day, 7 days a week. State that you wish to self-exclude and specify the duration. The exclusion will be applied to your account within minutes of your request. You will receive a confirmation once the exclusion is active.

Six Ways 98ab Protects Pakistani Players

These are the concrete commitments 98ab makes to every player on the platform — not promises, but active systems and policies in place right now.

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Mandatory KYC Verification

Every new 98ab account must pass identity verification using a valid Pakistani CNIC or passport before real-money play is unlocked. No exceptions. This ensures only verified adults aged 21 and above can deposit and bet on the platform.

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Behavioural Monitoring

Our platform uses automated systems to flag accounts showing patterns consistent with problem gambling — such as rapid loss-chasing, late-night extended sessions, or sudden large deposit spikes. Flagged accounts are reviewed by our responsible gaming team proactively.

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No Credit Gambling

98ab does not offer credit facilities, loans, or advance funding for gambling purposes. All play must be funded from a verified player account balance deposited via approved Pakistani payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.

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Responsible Marketing

98ab does not target players who are self-excluded, on cooling-off periods, or who have requested reduced marketing. Promotional communications are designed to inform, not to pressure. Bonus offers always carry clear terms without misleading wagering requirements hidden in small print.

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Player Education

We actively provide information about responsible gambling — through pages like this one, in-app notifications, and periodic account emails. We want every player in Lahore, Karachi, Islamabad, and across Pakistan to understand the odds, understand the risks, and make genuinely informed choices.

⚖️
Licensed & Regulated

98ab operates under an internationally recognised gaming licence. Our licence conditions include mandatory responsible gaming standards that we are audited against regularly. This is not a self-declaration — it is a legal obligation enforced by our licensing authority with real accountability behind it.

Ready to Play? Set Your Limits First.

The smartest move before your next PSL match bet or slot session is spending two minutes setting your deposit and session limits. Log in to 98ab now, head to Account Settings, and lock in your responsible gaming preferences — then enjoy the game.