This Privacy Policy explains exactly what personal data 98ab collects from Pakistani players, why we collect it, how it is used and protected, who it may be shared with, and what rights you hold over your own information. Transparency is not optional at 98ab — it is how we operate.
Quick summary: 98ab collects the data it needs to run your account, process your PKR transactions, and keep the platform secure. We do not sell your personal data to third parties. You have the right to access, correct, and delete your information at any time by contacting our support team.
This Privacy Policy ("Policy") is published by 98ab ("the Company", "98ab", "we", "us", "our") and governs the collection, use, storage, and disclosure of personal data relating to individuals ("Users", "Players", "you") who access or use the 98ab website, mobile platform, and associated services (collectively, the "Platform").
By registering an account on the 98ab Platform or continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with this Policy, you should discontinue use of the Platform and may request account closure by contacting our support team.
This Policy applies to all personal data that 98ab processes in connection with the operation of its Platform for users in Pakistan and other jurisdictions where the Platform is accessible. It should be read alongside the 98ab Terms & Conditions, which govern the broader relationship between 98ab and its Users.
98ab is committed to handling personal data responsibly and in accordance with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, which we voluntarily align with as a best-practice standard regardless of whether it applies directly to a given user's jurisdiction.
98ab collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy — not more.
| // category | // data_types | // required |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, nationality, photograph (from ID document) | Mandatory for KYC |
| Contact Data | Pakistani mobile number, email address, residential city/province | Mandatory for account |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan Bank), transaction history, deposit and withdrawal records | Mandatory for cashier |
| Betting & Gaming Data | Bet history, game sessions, wagering amounts in PKR, bonus claims, win/loss records | Automatic — platform operation |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (city-level) | Automatic — security & fraud |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact us |
| Marketing Preferences | Opt-in/opt-out status for promotional SMS, email communications, and push notifications | Optional — your choice |
98ab does not collect or store full payment card numbers. Where card-based payments are facilitated, they are processed exclusively by our licensed third-party payment processors, and we receive only tokenised references.
98ab collects personal data through the following channels:
98ab uses personal data for the following purposes. We process your data only where we have a lawful basis for doing so, as described in Section 5.
98ab processes personal data on the following legal bases in accordance with internationally recognised data protection principles:
98ab does not sell, rent, or trade your personal data to any third party. We share your data only in the limited and specific circumstances described below:
No data sales — ever: 98ab has never sold personal data and will never do so. If you receive unsolicited marketing claiming to be from 98ab via a channel you did not sign up through, please report it to our support team immediately. It is not from us.
98ab retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or our gaming licence obligations.
| // data_category | // retention_period | // reason |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AML regulatory obligation |
| Financial transaction records | 5 years after transaction date | Financial compliance & audit |
| Betting and gaming history | 3 years after account closure | Dispute resolution & licensing |
| Support communications | 2 years after last interaction | Service quality & complaints |
| Technical / session logs | 12 months on a rolling basis | Security monitoring |
| Marketing preferences | Until opt-out or account closure | Consent management |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
98ab takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no data transmission over the internet or electronic storage system is entirely free from risk. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 98ab will notify affected users without undue delay and take all necessary remedial steps.
You play an important role in keeping your account secure. Use a strong, unique password for your 98ab account, enable 2FA, and never share your login credentials or OTPs with anyone — including people claiming to be 98ab staff.
The 98ab Platform uses cookies and similar technologies to provide a functional, secure, and personalised user experience. The following categories of cookies are used:
98ab does not use third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain Platform features. A cookie consent banner is displayed on first visit to the Platform, allowing you to accept or manage non-essential cookie categories.
98ab recognises and upholds the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or email. We will respond within 30 days of receiving your request.
Please note that some rights are subject to exceptions — for example, the right to erasure does not apply where 98ab is required to retain data to comply with a legal obligation (such as AML record-keeping). Where an exception applies, we will explain this clearly in our response to your request.
The 98ab Platform is strictly for individuals aged 21 years and above. 98ab does not knowingly collect, process, or retain personal data from individuals under the age of 21.
Age verification is a mandatory step in the 98ab KYC process. All new accounts are required to submit a valid Pakistani CNIC or international passport confirming date of birth before any real-money services are activated. Any account found to belong to a person under the age of 21 will be closed immediately, all associated data will be deleted or anonymised in accordance with applicable law, and any deposited funds will be returned to the originating payment method where this can be done without facilitating a breach of Pakistani financial regulations.
If you are a parent or guardian and have reason to believe a minor has accessed the 98ab Platform and submitted personal data, please contact us immediately at [email protected] or via live chat. We will investigate and act swiftly.
98ab is operated under an international gaming licence, and some of our service providers — including KYC verification platforms, cloud infrastructure providers, and game software suppliers — may be located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.
Where such transfers occur, 98ab ensures that appropriate safeguards are in place to protect your personal data, including:
By using the 98ab Platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data as described in this section.
98ab reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, Platform functionality, applicable law, or regulatory requirements. The "Last reviewed" date at the top of this Policy will be updated whenever material changes are made.
Where changes are material — meaning they meaningfully affect how your personal data is processed or your rights in relation to it — 98ab will notify registered Users via a notice on the Platform or by email to the address registered on your account, providing a reasonable period to review the updated Policy before it takes effect.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes acceptance of that updated Policy. If you do not agree with the revised Policy, please contact the support team to discuss account closure options.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 98ab has handled your personal data, please get in touch using the details below:
98ab will handle all data rights requests and privacy complaints with diligence and respect. If you are not satisfied with our response, you have the right to escalate your complaint to the data protection authority in your jurisdiction or to the regulator overseeing 98ab's gaming licence.
For responsible gaming-related data requests — such as confirming the self-exclusion record held for your account or requesting deletion of marketing data — the 98ab support team via live chat is the fastest and most direct route. Your privacy and wellbeing matter to us.
Six concrete commitments that define how 98ab approaches data privacy for Pakistani players — not marketing language, just what we actually do.
All data transmitted between your device and 98ab — from login to PKR withdrawals — is protected by industry-standard 256-bit SSL/TLS encryption. Your JazzCash, EasyPaisa, and bank account details are never sent or stored in plain text under any circumstance.
98ab has never sold personal data to advertisers, data brokers, or any other third party — and never will. Your betting habits, contact details, and financial data exist solely to operate your 98ab account. They are not a revenue stream for us beyond the platform itself.
We collect only what is genuinely necessary — identity for KYC, contact details for account management, financial data for PKR transactions, and technical data for security. No speculative data collection. No profiling beyond what is needed to run the platform safely.
Access, rectify, erase, or port your data at any time by contacting the 98ab support team. Rights requests are handled within 30 days with a clear written response explaining what we did and why — no bureaucratic runaround, no unexplained refusals.
Self-exclusion records, deposit limit configurations, and responsible gaming flags are treated with the highest level of access restriction within 98ab. This data is used only to protect you — never for marketing or analytics. Responsible gaming tools remain accessible 24/7 via account settings.
Every category of data has a defined retention period, published in this Policy. KYC documents are kept for 5 years as required by AML regulations. Session logs roll off after 12 months. When data is no longer needed, it is securely deleted or anonymised — not archived indefinitely.
Now that you know exactly how 98ab handles your personal data, you can bet with confidence. A secure, transparent, PKR-native platform built for Pakistani players — cricket betting, casino games, slots, and more. 21+ only. Please gamble responsibly.